FAQs
How long does shipping take?
Orders typically ship within 1-2 business days. Delivery time after that depends on your location, most orders arrive within 5-10 business days.
Do you ship internationally?
We're currently finalizing our international shipping options. Check back soon or contact us for the latest details.
What is your return policy?
You're covered by a 30-day risk-free guarantee. If you're not satisfied, reach out and we'll help you with a refund, no questions asked.
How do I track my order?
Once your order ships, you'll receive a tracking link by email. You can also check your order status anytime on our Track My Order page.
Can I change or cancel my order?
If your order hasn't shipped yet, contact us right away and we'll do our best to update or cancel it.
What payment methods do you accept?
We accept all major credit cards and secure checkout options available at checkout.
Is my payment information secure?
Yes, all transactions are processed through a secure, encrypted checkout.
How does getSoleVana work?
getSoleVana combines red light heat, adjustable massage, and gentle compression in one wrap, designed to help relieve tired, achy feet at home.
Still have questions?
Reach out through our Contact Us page and we'll get back to you as soon as possible.